Privacy Policy
Effective Date: 06-04-2026
West Coast Auto Defect Lawyers (“Company,” “we,” “our,” or “us”) is a lemon law division of West Coast Trial Lawyers. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared.
This Privacy Policy explains how we handle your information when you visit our website or submit information through our intake forms.
1. Information Collection, Use, and Sharing
If you voluntarily use one of the input forms on this website to provide your personal information to us, including, without limitation, your name, your physical or email addresses, your phone number, and any details about your vehicle or potential lemon law claim, we will store that information on servers at our location or in a remote secure server environment.
We may use that information to:
- Contact you regarding your inquiry or potential lemon law case
- Evaluate whether your vehicle qualifies under California Lemon Law
- Provide legal consultations and services
- Communicate via phone, email, or SMS (with your consent)
- Improve our services and website experience
As part of operating a legal intake website, we may also collect technical data such as IP address, browser type, and website activity to improve performance and user experience.
2. How We Use Your Information
We use personal information for the following purposes:
- Evaluating potential claims involving defective vehicles or lemon law violations
- Responding to inquiries and scheduling consultations
- Communicating with you about your case or legal options
- Sending updates or marketing communications (where permitted)
- Improving website performance, analytics, and content strategy
- Complying with legal and regulatory obligations
Auto defect and lemon law cases often require detailed documentation and communication with clients, which makes secure handling of submitted information essential. (West Coast Trial Lawyers)
3. Disclosure of Information
We do not sell your personal information to third parties.
We may share your information with service providers that assist us in:
- Website hosting
- Customer relationship management (CRM) systems
- Analytics and communication platforms
These service providers are contractually prohibited from using your information for any purpose other than providing services to us.
We may also disclose your information:
- When required by law or legal process
- To protect our legal rights or prevent fraud
- In connection with a business transfer (e.g., merger or acquisition)
SMS & Mobile Data Protection
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
4. SMS Communications & Consent (TCPA Compliance)
If you opt in to receive SMS or text messages from us:
- You consent to receive communications related to your inquiry or legal matter
- Message frequency may vary depending on your case
- Message and data rates may apply
- You may opt out at any time by replying “STOP”
- For assistance, reply “HELP” or contact us directly
Your consent to receive SMS communications is not required to obtain legal services.
5. Cookies and Tracking Technologies
We use cookies, analytics tools, and tracking technologies to:
- Understand how users interact with our website
- Improve website functionality and content
- Measure marketing performance and campaign effectiveness
You may disable cookies through your browser settings, though doing so may affect website functionality.
6. Your Rights Under the CCPA / CPRA
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights include:
- Right to Know: Request disclosure of personal information collected, used, or shared
- Right to Delete: Request deletion of personal information, subject to exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out of Sale or Sharing: We do not sell your personal information
- Right to Non-Discrimination: You will not be discriminated against for exercising your rights
7. Categories of Personal Information Collected
In the past 12 months, we may have collected:
- Identifiers: Name, phone number, email address
- Vehicle/Case Information: Details related to your defective vehicle or lemon law claim
- Internet Activity: Website usage, browsing behavior, and interactions
Geolocation Data: Approximate location based on IP address
8. Data Retention
We retain personal information only as long as necessary to:
- Evaluate and handle legal claims
- Comply with legal and ethical obligations
- Maintain records required for legal or regulatory purposes
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the internet is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We reserve the right to change this privacy policy at any time. We will post any changes here and update the “Last Updated” date at the bottom of this page.
We recommend that you review this Privacy Policy periodically. Your continued use of this website constitutes your acceptance of any updates.
12. Comments and Questions
We welcome your comments and questions about this Privacy Policy at all times. We will promptly correct or delete any of your personal information upon verified request, subject to legal obligations.
13. Contact Information
West Coast Auto Defect Lawyers
(A Division of West Coast Trial Lawyers)
1147 S Hope St
Los Angeles, CA 90015
Email: [email protected]
Phone: (213) 293-3350